Buy a Car Online: How Shift’s Online Purchasing Works

Looking to buy a car online? With Shift’s online purchase process, you can purchase any car through our website and have it shipped to your door. So if you’re ready to take the leap and streamline your car buying process, we’ll work with you to make the process super easy. 

What is online purchasing?

Glad you asked! All Shift cars are eligible to be purchased without a test drive, sight-unseen, just like you’d order anything else online. Each car comes with our risk-free 7-day/200 mile return policy.

How do I actually buy a car online?

First, pick out the car you’d like to buy and click through the steps to buy the car. Once you place a deposit on it, we’ll give you a call to confirm the purchase and arrange delivery to have the car dropped off at your house. Then all you’ll have to do is wait for your new wheels to arrive! 

Can I still do a return if a buy a car online? 

Yes – all cars, including our cars sold directly online, are eligible for our seven day/200 mile return for any reason. Simply call us at 855.744.3801 or email us at sales@shift.com and we’ll help to arrange a return for you.

 

Shift Help Center

Can I still get financing if I buy a car online?

You sure can! You’ll have the option to get prequalified for a loan during your shopping process to be able to view cars based on your likely monthly payments. Or, you can apply for and choose an auto loan during the checkout process. You can also add vehicle protection plans and gap insurance at that time.

Please keep in mind that if you live outside of California, Oregon or Washington, there may be additional steps or complications – but our Purchase Advisors will help you through the process.

Do I have to pay anything upfront?

Yes – you’ll be asked to put a $250 deposit on the vehicle. Our sales team will then follow up with you to confirm the details of the purchase. 

Is there any cost to ship it? 

Yes. The shipping fee is applicable for cars purchased directly online, just as you’d pay a similar fee for other online purchases sent to your home. Please note that the shipping fee is different from other costs associated with Shift’s standard service fee, and only applies to the actual shipping cost of the vehicle itself. 

Helping Essential Workers During the COVID-19 Crisis

We know many of you, especially essential workers, still need safe, reliable, and affordable transportation while this crisis continues. We also recognize just how many people in our community have been adversely affected by it already. And with the current restrictions in place, Shift is for many people the only way to test drive and buy a car directly online right now, and will be for the near term. 

We want to help. That’s why we’ve created the Essential Workers Program and the Community Pricing Initiatives to help you get back on the road in the meantime.  

How does the Essential Workers program work? 

This program is intended for customers who are considered essential and frontline workers during the coronavirus including grocery store staff, utilities operators, government employees and medical professionals. If you feel you fit the description, please let your Shift representative know at the time of or before your appointment and they will confirm your discount status. 

This program will apply to cars both for local test drive appointments and cars purchased online, and will continue for as long as strict public health directives are in place. (Subject to change.)  This is an honor system, and will operate on a discretionary and availability basis, so please be advised that we cannot guarantee your discount status until your appointment. 

Here’s what services Shift is offering during the coronavirus closures

What is the Community Pricing Initiative? 

While Shift is one of the only places open on the market right now to buy a car, we recognize that many people in our communities have been adversely affected by the crisis. So we created a special, temporary price adjustment to give those in need an opportunity to buy cars at a discounted price. This is a first-come, first-served offering on vehicles currently available. The temporary pricing has already gone into effect, so the list price you see on a car’s vehicle listing page has been updated with the lower price.

Please let us know how else we can help. We’re all on this road together.

 

Stay safe,

Shift