A Message from Shift Co-CEOs on COVID-19

Like many of you, we’ve been closely monitoring the developing situation around the coronavirus (COVID-19) outbreak and have been impacted by it. We recognize that transportation needs will continue as this crisis unfolds and are as committed as ever to helping you get where you need to go. 

The health and safety of our employees and customers is a top priority, and we want to take a moment to let you know what we’re doing to help.

For the time being, we’ve made the difficult decision to close some of our physical hubs to any customer visits. However, you can still buy a car with us without leaving your driveway.

Here’s what you can do:  

  • Shop online: We’ll bring the car to your home to test drive (virtual test drives are also available). *UPDATE: In support of social distancing, we are now offering No-Contact Test Drives. Your Shift Concierge will bring the car to you, wipe down the car and keys, and then hand it off to you to take it for a spin. 
  • Purchase online: We’ll drop the car off and waive up to $350 of any shipping fees during this time.
  • Sell us your car: We’ll come to you to evaluate it.

In addition, we’ve implemented the following procedures for the safety of our customers and staff:

  • Monitoring ongoing updates on COVID-19 from public health officials.
  • Following recommendations for reducing the spread of germs, including frequent, sustained hand-washing and using hand sanitizers. Our Car Concierge team will refrain from shaking hands or other close-proximity interactions. 
  • Disinfecting all vehicles before and after each test drive and frequently touched surfaces at our gated storage facilities multiple times per day — that includes things like common use areas; all car keys and iPads; and car door handles and steering wheels. 

Finally, we want to give a special thanks to our Car Concierge team who are going above and beyond in continuing to serve those customers in need of transportation options. 

We hope these measures and services can help alleviate some of the stress and burden during this time and encourage you to reach out if there’s anything further we can do.

Thanks as always for working with us. 

Toby Russell & George Arison

Co-CEOs

We Expanded our Coverage Area

We know that selling a car is a big decision, which is why we emphasize a great seller experience. At Shift, there are no shady deals and no negotiation hassle. We take care of the legwork and get you a better price, which frees you up to live your best life. We’re excited to announce that we are bringing our delightful seller experience to even more areas in Northern and Southern California.

Continue reading “We Expanded our Coverage Area”

Announcing Our Latest Fundraise

It was just a little over three years ago that we sold our first Shift car in San Francisco. Since that time, we’ve become the number one used car seller in the Bay Area, grown our team by 100x, and expanded to several new markets. It’s been a wild ride.

And thanks to some recent financing by leading investors, we’re in it for the long haul. Last month, BMW iVentures, DCM, G2 Ventures, Goldman Sachs, and Highland Capital invested more than $38 million in Shift’s Series C. To date, we have raised more than $110 million. Continue reading “Announcing Our Latest Fundraise”

Congratulations Minnie!

It was just three years ago this month that our team sold our first car using a new platform we were creating, and boom: Shift was born. But things were a lot different back in 2014. We were working out of my apartment living room and parking cars on the street (or in the Costco parking lot), and doing the sales ourselves, all because we had this crazy idea about transforming the used car industry. Needless to say, it was a wild first couple of months.

Since that time, we have become the largest used-car seller in the Bay Area, built an incredible team, expanded to new markets, brought on board great investors, and have thousands of happy customers. It’s an awesome time for Shift and we are all incredibly bullish about where we are headed. Continue reading “Congratulations Minnie!”

How to Calculate Car Payment

One of the most common discussions we have with customers deals with matching the right car to a given budget. It can be tough! We’ve seen cars that cost less than $10k, one car that cost $138k, and thousands of cars in between. So here are our tips for how to calculate car payment.

To help you better calibrate your car budget and get a better sense for the Shift inventory that matches it, we’ve created a quick and easy car loan calculator.

Try out the new car loan calculator >

Calculate your car payment by month

We generally have two types of financing conversations with customers. The first is when they have a max price in mind and are trying to figure out what their loan terms will look like. The other is when they have a specific amount budgeted for their monthly payment and are trying to figure out what cars they should be looking at.

With our new car loan calculator, you can easily calculate for either scenario. Just use the “calculate max price” or “calculate monthly payment” tabs and input your down payment, interest rate, and loan length and let the calculator do the rest.

View available inventory based on your budget

Car loan calculator image 2Once you’ve calculated either your max payment or total price, we make it easy to see exactly how many cars in our inventory match your budgeting criteria. This will give you a total price, so remember to factor in tax and extras like warranties or gap insurance.

You’ll never need to spend mental energy filtering out cars that aren’t in your price range again.

Try out the new car loan calculator >

Or, let us calculate the car payment for you

At Shift, we offer a tool that lets you shop for cars based on your predicted loan terms, so you can view cars based on what your monthly payments would be. We’ve already done the math for you, so no calculations required!

Want to give it a try? Shop by payments.

Interactive Condition Report Now Available on All Vehicle Detail Pages

At Shift, we want a car’s detail page to be a virtual window into its heart and soul. To do that, we need to first give you all the information that’ll help you decide whether to schedule a test drive.

That’s why we just made a few changes to Shift’s vehicle detail pages that’ll make it easier for you to preview the condition of any car.

See the new vehicle detail page > Continue reading “Interactive Condition Report Now Available on All Vehicle Detail Pages”